National 5 Administration and IT

Topics Include:

THEORY

  • Communication in Admin
  • Admin Tasks, Qualities and Duties
  • Customer Service
  • Health and Safety
  • Security
  • File Management and Corporate Culture

 

PRACTICAL

Communication

  • PowerPoint Presentations
  • Electronic Diary
  • Electronic Mail
  • Publisher

Microsoft Word

  • Letterheads
  • Letters
  • Memos
  • Forms
  • Displays Posters, Menus etc
  • Agendas/Itineraries

Spreadsheets

  • Spreadsheet Task Booklet
  • Spreadsheet Past Paper Booklet
  • Spreadsheet Assignment Booklet

Database

  • Database Task Booklet
  • Database Past Paper Booklet
  • Relational Database Booklet
  • Database Assignment Booklet
  • Mail Merge

 

Subject Support:

Pupils can arrange extra support with their class teacher.

 

Useful Resources:

  • Useful resources can be found in the N5 Administration and IT folder in GLOW and pupils have copies of all classroom resources.
  • Bright Red Books Digital Zone
  • SQA website for past paper questions

 

Course Assessment and Overview:

  • Each unit has Homework and is tested once complete.
  • Senior Assessments
  • Admin and IT Assignment
  • National 5 Exam.